All ScadaPro packages come complete with a 90 day warranty which provides priority support and assistance with any query during this time. In addition, all updates and fixes that become available during this period are given free of charge.

To provide peace of mind for our customers after this period we offer maintenance packages specific to the product(s) you have purchased.

Technical Support

Our maintenance packages provide priority Technical Support via telephone, fax and email and we endeavour to resolve all problems within a 24 hour period.

We also provide Remote Support Assistance as standard with our maintenance packages. Download our Remote Support Application and when required grant Measuresoft remote access to your system to provide prompt response to your queries.

In addition, our FAQ section of the website is constantly being updated with responses to previous queries from customers that we have received before.

Product Updates

For customers who avail of our maintenance packages we provide all free updates and fixes that become available during their maintenance period.