Software Lifecycle - Mainteance and Support

1. Entry Criteria 2. Main Tasks 3. Deliverables 4.Verification 5. Exit Criteria User configuration Provisionally accepted software that has run clean for a predefined period Final acceptance Initiate service Review records Acceptance signoff Audit of signoff Review of maintenance contract Project is in support mode and renewal dates are scheduled Risk analysis Ability to handle support * Each stage defined in this guideline can be iterative